Hairdressing dreams can come true! Manager of seanhanna Cambridge Jacqui Pankhurst has recently passed her NVQ level three in customer service with flying colours. After twenty one years in the retail food industry, Jacqui followed her lifelong desire to work in the hairdressing industry and has succeeded in becoming manager of one of the UK’s leading salons.
Showcasing that entering the industry as a second career can bring a new vitality and energy to a salon, Jacqui has lead seanhanna Cambridge to success as the current seanhanna salon of the year. As a tribute to her own skills as a manager, Jacqui has also been named seanhanna manager of the year, highlighting her ability to keep staff and clients more than happy.
Says Jacqui, ‘Hairdressing is my absolute dream job. It is a lovely industry full of happy people which I love working in. My experience in the retail industry gave me skills in customer service and management which I have been able to transfer to our salon, ensuring it is run to the best standards. It is definitely the perfect place for me to be.’